Privacy Policy

1. Introduction

Welcome to Carpet Repairs London. We are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

Business Details:
Carpet Repairs London
2 Green Street
London
NW10 6FR
United Kingdom

2. Information We Collect

2.1 Personal Data

We may collect the following information when you contact us or use our services:

Name
Email address
Phone number
Address (for service bookings)
Any additional information you provide

2.2 Usage Data

We may automatically collect:

IP address
Browser type
Pages visited
Time and date of visits
Device information

2.3 Cookies

Our website may use cookies to improve your browsing experience. You can choose to disable cookies through your browser settings.

3. How We Use Your Information

We use your data to:

Provide and manage our carpet repair services
Respond to enquiries and booking requests
Improve our website and services
Communicate with you regarding your enquiry or service
Send updates or marketing communications (only if you opt-in)

4. Legal Basis for Processing (UK GDPR)

Under the UK General Data Protection Regulation (UK GDPR), we rely on:

Your consent
Performance of a contract
Legal obligations
Legitimate interests (such as improving our services)

5. Sharing Your Information

We do not sell your personal data.

We may share your information with:

Service providers (e.g. hosting or email providers)
Legal authorities if required by law
Third parties in connection with a business transfer

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

7. Data Security

We take appropriate security measures to protect your personal data. However, no online system is completely secure.

8. Your Rights

Under UK data protection laws, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time

To exercise your rights, please contact us.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy policies or practices.

10. Children’s Privacy

Our services are not intended for children, and we do not knowingly collect data from individuals under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

12. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Carpet Repairs London
2 Green Street
London
NW10 6FR
United Kingdom

Email: carpetrepairlondonace@gmail.com
Phone: 07510 728174

13. Consent

By using our website, you agree to this Privacy Policy.